1. General

ScaffoldLearn respects the privacy rights of its customers, visitors, and other users of our website and mobile application (the “Website”), and services offered through the Website (the “Services”).  We have prepared this Privacy Policy to explain how we collect, use and share it.

This Privacy Policy (“Privacy Policy”) details the personal data ScaffoldLearn. (“ScaffoldLearn”, “we”, “us” or “our”) receives about you, how we process it and your rights and obligations in relation to your personal data. 

By using or accessing the Service, you agree to the terms of this Privacy Policy. Capitalised terms not defined here have the meanings set forth in the terms and conditions (the “Terms and Conditions”), located at www.scaffoldlearn.com/terms. We may update our Privacy Policy to reflect changes to our information practices. If we do this and the changes are material, we will post a notice that we have made changes to this Privacy Policy on the Website for at least 7 days before the changes are made. Any revisions to this Privacy Policy will become effective at the end of that 7-day period.

2. Information We Collect

This Privacy Policy explains how we collect, use and share your personal data.

Information you provide

Through the registration process, you will provide us with your name, e-mail address (or parent’s e-mail address), and country of residence.

Activity Data

When you use the Service, you will submit information and content to your profile. We will also generate data about your use of our Services including your engagement in learning activities on the Service (“Activity Data”). We also collect technical data about how you interact with our Services; for more information, see Cookies.

We only collect the data we need which means we do not record:

• Usernames
• Names
• Profile Images
• Email addresses
• Locations or bios on the Profile page
• Passwords

We record the following data:

Tech Specs

• Browser
• Device type
• Operating system
• Viewfinder size
• Script errors
• IP address

Navigation

• Session duration

Learning Activity

• Session progress
• Answers

3. Cookies

When you enter the Website, we collect your browser type and your IP address (a unique address that identifies your computer on the Internet). When you use our mobile Application, we collect your device type, your device ID, and your IP address.

In addition, we store certain information from your browser using “cookies.” A cookie is a piece of data stored on the user’s computer tied to information about the user. We use session ID cookies to confirm that users are logged in. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies may be necessary to provide you certain features available on the Website (e.g., customised delivery of information).

You can find more information about cookies and how to manage them at http://www.allaboutcookies.org.

4. Use of information obtained by ScaffoldLearn

ScaffoldLearn may occasionally send you service related and product change announcements through the general operation of the Service. We will send you reminder notifications to support the ScaffoldLearn scaffolding learning methodology by reinforcing the learning cadence and help maintain your learning streak. We process your data to help provide you with the Service and offer personalized features, to understand and improve our Service and to keep our Service safe and secure.

ScaffoldLearn may use or share anonymous data collected through the Service, including Activity Data without limitation. As a business, it is critical that we perform our contract with you with the best service possible, and it is in our legitimate interests to perform these processing functions and to enable service e-mails by default to keep your data secure and provide our Service. You may opt out of any non-essential service e-mails at any time.

We may also use your contact information to send you notifications regarding new services, offers and promotions offered by ScaffoldLearn if you affirmatively consent to receive such communications.

5. Sharing your personal data with third parties

ScaffoldLearn shares your personal data only when it is necessary to offer the Service, legally required, or permitted by you.

We will provide personal data to hosting providers such as Amazon Web Services, search engine providers such as Google, analytics providers such as Crashlytics, and support providers such as ZenDesk.

These data processors help us bring you the Service. For example, we may share your information in order to detect where or how you encountered a bug when using our mobile application. In connection with these operations, our service providers will have access to personal data for a limited time. When we utilize service providers for processing any personal data, we implement contractual protections limiting the use of that personal data to the provision of services to ScaffoldLearn.

We will be required to access and disclose personal data in response to lawful requests, such as subpoenas or court orders, or in compliance with applicable laws. Additionally, we will access and share account or other personal data when we believe it is necessary to comply with law, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the Service or using the ScaffoldLearn name, or to prevent imminent harm. This will include accessing and sharing personal data with other companies, lawyers, agents or government agencies.

6. Information security

ScaffoldLearn has implemented administrative and technical safeguards it believes are appropriate to protect the confidentiality, integrity and availability of your personal data, Testing ID, User Photo, access credentials, and ScaffoldLearn practice results. However, given sufficient resources, a determined attacker could defeat those safeguards and may, as a result, gain access to the data we seek to protect.

7. Do Not Track

The Service is not designed to respond to “do not track” signals sent by some browsers.

8. Contact Us

For all support inquiries, please go to https://scaffoldlearn.com/support.